Frequently Asked Questions
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Ordering
What is your minimum order quantity (MOQ)?
MOQ varies by product and pack size. Share the product and quantity you need via Contact and we'll confirm pricing and MOQ for that item.
Shipping
Which countries do you export to?
We export pharmaceutical products worldwide, subject to destination-country import regulations. Tell us your destination and we'll confirm feasibility and shipping options.
What is the typical lead time for an order?
Lead time depends on product availability, order quantity, and destination. Typical dispatch is 7-15 days after order confirmation, plus transit time.
Payment
What payment terms do you accept?
We accept standard international trade terms including advance payment and Letter of Credit (LC), depending on order size and buyer relationship. Contact us to discuss terms for your order.
Licensing & Compliance
Are your products licensed and compliant for export?
Yes. We operate under valid Drug Licences (20B/21B) and are an IndiaMART Verified Exporter. Licence numbers are listed in the website footer and can be verified on the government portal.